So I wrote a couple weeks back about the one star review I’d received on Amazon for Blindsight. Basically I did my job as an author, totally hooked this reader, but I did not tie things up in a matter she found satisfactory, and she was upset she would have to wait until fall (or later) to read the follow up novel.
Well I’d gotten a number of reviews indicating that the existing end was abrupt, and I was never 100% happy with it, so I went and wrote a new scene and uploaded new versions everywhere. Then I went to the reviewer’s comment on Amazon and politely told her that I’d added a new scene that might wrap things up a bit better for her. Which did, of course, totally break my rule about responding to bad reviews. But I really felt more like she had a problem, I tried to fix said problem and I wanted to let her know that.
So this morning, I pop over to see if she’d noticed it and found this:
***PLEASE NOTE*** I HAVE CHANGED MY RATING *** The original review above is based on a different version that was worthy of only 1 star. Kait Nolan, commented here that she added a couple of extra pages which I was able to read on Smashwords.com. The additional scene made a huge difference in my opinion of this short story. The extra ending actually provides satisfying closure to the immediate story while still enticing you to read the actual book when it is published this fall. Had this been the original ending I would not have felt so vehemently aggravated by being left hanging. That being said, I wanted to re-evaluate the story as honestly and as objectively as possible as if I had not read the ending 2 weeks later but had read the entire 35 pages at one sitting. This is a short story where I was completely engrossed in the plot and enchanted by the characters. OBVIOUSLY this short story DOES evoke some pretty strong emotional responses!!
Amazon did not publish my revised rating. By deleting my original review all attached comments including the one from the author will also be deleted. The amended version of this story earned 5 stars.
So while the 1 star review is still THERE for anyone who just looks at the number and not read the review, she totally changed her tune and I delivered a better and more satisfying ending. If anybody bothers to actually read the full review, they will see that. I think she’ll keep her eyes peeled for the follow up book now. Win win on both sides now.
I feel vindicated.
Naturally most interactions with poor reviews DON’T go like this, so it’s not like I advise suddenly changing the policy of not responding to them, but I just thought this was food for thought.